RETURN POLICY
Medi Heat Packs will replace the faulty products (other than delivery costs) providing the product is used in accordance with the operating instructions and providing the customers returns the faulty products to Medi Heat Packs at the customer own expense (delivery cost). This RETURN POLICY does not cover any damages due to accidents, punctures, plastic casing melting as a result of the product by the customer. NO REFUND after 14 days of Purchase date. Thank you!